As you know, we get pretty busy here at Make Me Fabulous. Between salon appointments, commercial shoots, personal projects, and weddings, I sometimes feel like we barely have a minute to sit down. But, more often than not, I get emails forwarded to me from my staff from clients and these emails are fabulous!
I’m particularly touched that our clients take the time to let us know we’re doing an awesome job. It means the world to us and bolsters us on those days (if ya know what I mean, yes we all have them!) I feel very fortunate to love what I do. Seeing a client’s face light up when they see themselves in the mirror after we have completed their hair and makeup never gets old. And it simply never will. Our staff works so hard to make sure our clients are more than happy and they are truly professionals in every sense of the word. It is my goal to not only make our guests feel the best they can but also train my staff to provide the best services and treat our customers with great hospitality as well!
For example, this is an excerpt from an email I received recently from one of our guests that visited the boutique…
My name is Vincent and I recently had a fantastic experience at Make Me Fabulous. I took my mom to get her hair done–she was scared having never done so before. I was very impressed at how comfortable all of the ladies made her feel and their expertise and product knowledge set us both at ease. They also went above and beyond to accommodate my Mom being in a wheelchair and transferred her from one chair to another. I was dealing with laryngitis and couldn’t talk, but Amy offered to get us both tea as she finished my Mother’s hair. We were in a rush to get her to a doctors appointment and she finished exactly on time.
Being a sales supervisor it is my job to coach my associates about exemplary customer service; I have never seen a better example than at Make Me Fabulous! I’m sure it comes as no surprise, but we are both very happy customers! Please extend my thanks to all of the staff and, particularly, Amy who went above and beyond to make our visit an unforgettable experience.
We are confident that we will only be going to your salon from now on. Looking forward to our next appointment!
Vincent and Mom
One from a very sweet bride and now boutique customer:
Alayne and her team are amazing, she kept me calm all morning and made me look truly stunning. I received so many compliments about my hair and makeup…I was glowing. Alayne took the time to drive 3 hours in the worst weather but stood by me for touch ups and breathing exercises! I couldn’t have asked for anything else… She is a wonderful person, a fantastic makeup and hair expert, and I’m so glad to have shared this day with her.
I was in tears–happy ones, of course!
And another one from a happy bride…
For years I had heard about Make Me Fabulous through the countless wedding photography blogs. When it came time to choose the beauty professionals for my own wedding, there was no other name on my mind when I thought who would be the best. Expectations were not only met but widely surpassed. My first experience with them was at a hair trail for my mother and I. Other than having a headpiece in hand and knowing I wanted my hair up, I had no clue what to do for my wedding day for hair and makeup. Amy and Lauren immediately set me at ease and worked with me to figure out a natural enhancing, slightly dramatic and beautifully romantic look for myself. I nearly cried when I saw the finished product in the mirror that day.
On the day of the wedding they showed up at our hotel suite in time and in high spirits. I was thrilled to spend the morning with Amy, Amy and Lauren. Having 11 of us on the schedule was a big undertaking, but they did it well, keeping us on time and on track. They fit right in with my bridal party who loved them immediately and were ecstatic over the results of their own hair and makeup. My mother and mother-in-law looked so incredibly gorgeous and they worked magic with my mother’s short hair (which I thought other than a blowout there was nothing you could do to enhance chin length hair). My own look for the wedding was not only replicated from the trial but improved upon to total perfection. As my wedding ended I found myself checking my hair and makeup bewildered to find both beautifully intact after 7 + Hours. When I look at photos of myself from even late in that evening, I am still awed at how beautiful they made me feel. There is nothing in the world like that feeling and I’m so grateful to them for that. The work is exceptional, but the total experience of Make Me Fabulous is beyond words. Make Me Fabulous was simply incredible as professionals and as people. Not only will you look absolutely fabulous, but you will feel fabulous.
And finally, two new friends of ours after their Skidmore College graduation:
Thanks so much to MMF for making my friend Jessica and I look amazing for graduation! The whole process was stress-free, went smoothly and we were all ready with time to spare before graduation. Alayne did a fantastic job with our hair and makeup! And the little “beauty emergency” kits were so cute. Thanks again, Bettina
PS Thanks to Alayne’s bobby-pinning expertise, my cap did not budge the entire time!
So to everyone who has written us or left us feedback on Facebook or Twitter–THANK YOU! Know that we appreciate it so much. We truly have the best clients and we’re so thankful for that.