Posts Tagged ‘team based’

What is #TEAMFAB

At Make Me Fabulous, you’ve probably noticed a different vibe as soon as you walk in.  You’ll find us smiling and greeting all our customers. You’ll find team members helping each other in order to stay on schedule and deliver a better experience for you. In fact, it’s not uncommon for you to receive services from one, two or even three people before you leave. It’s all part of our purpose of making your day even better.  You are about to learn our secret to FABULOUS! Are you ready? Here it is: We don’t pay commission. Not on service sales and not on product sales.

We have spent more than 2 years researching and developing our system to be different and more enjoyable. How, you ask? We compensate all of our staff by salary, a very nice salary. This means no matter what’s going on, whether they are booked or not, they are getting paid. By compensating our staff on what’s known as a “Team Based” system, it allows us to function more efficiently and provide flexibility and services based on our customers’  schedules, not ours.  Can’t get into your favorite stylist at 6 pm on a Thursday after work,  try out any one of our Angela’s or one of our new and fresh “mini muffins,” Jessie or Kendra.  Go for it! We don’t mind. We actually encourage it!  Your previous formula is always on file.  Do you love Suzie’s perfect lip color combinations and Lauren’s cateye liner.  Get them both before a Friday night out!  How about finally experiencing Alayne’s perfectly shaped eyebrows while your haircolor is processing.  Just say the word! Oh and if you haven’t experienced Courtney’s eyelash extensions, now is the time!!

We are all here to ensure every guest’s day is being made, everyday, all day when YOU need us the most. This also allows us to give our staff regularly scheduled time off  and paid vacations and eliminates the “burn out,” which is so common in our industry.  One of our stylists actually cried when she heard she would be receiving  a paid vacation next year,  because she hasn’t had one in more than 3 years! Our team based system also allows our staff to get out from “behind the chair” from time to time to take additional education classes while our clients and guests are still able to receive services from team members “manning the fort.”

What about the products we recommend?  When our staff is recommending a product, it’s because they truly believe it’s the best product for you, not because they’re trying to make commission on the sale. So next time you feel like switching it up a little, just let us know.  After all, variety is the spice of life!  And, having all the talents of all our team members is always at your beckon call.  That’s FABULOUS!  That’s #TEAMFAB!

Enjoy,

Alayne

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